Welcome to York Street Medical Practice

Patient Notice- Practice Afternoon closure

The surgery will be closed from 2.00-6.00 pm on Tuesday 21st April 26. If you need urgent medical attention whilst we are closed please call 111.

Patient Notice

The Partners would like to inform you that York Street Medical Practice has been successful in gaining a replacement Partner, following the retirement of Dr Cooper.

Dr Alessandra Reis-Clarke will assume the role in a seamless changeover, commencing 30 March 2026.

The whole Practice take the opportunity to welcome Dr Reis-Clarke and wish the Doctor success, as we are sure Patients will have the same consideration. .

The Doctor will take on the care and attention of the listed patients from Dr Cooper.

Visiting the Practice

We encourage you to continue to wear a face covering whilst in the building if you are showing signs of a respiratory illness or are COVID positive. If you have a routine appointment booked and are too unwell to attend please cancel your appointment by calling the surgery number on 01223 364116.

The majority of our GP appointments are booked on the day. Patients are advised to call at 8.30am to arrange an appointment. Whilst we have a small number of face to face appointments available, we are still booking the majority of our GP consultations by phone and you will then be invited for a face to face appointment if needed. We have a limited number of face to face appointments to book up to 7 days in advance. These are to be used by patients that need to be seen by the GP.

Additionally you can use an online patient triage form if you have a medical concern (yellow box to the right). A doctor will review this and typically responded within 2 working days. This form is not for emergencies.

Nurse appointments can be booked up to 7 days in advance. We also have our first contact physiotherapist appointments available on a Wednesday and Friday, who can help with all musculoskeletal issues for patients aged 16 years and over. As well as our clinical pharmacist for medication related problems.

We have a small number of GP appointments available to book online for those patients with online access. Please visit the ‘Online forms’ tab for how to set this up.

Urgent/Emergency Prescriptions

We have seen an increase of urgent prescription requests, where either the patient or pharmacy on their behalf, haven’t put the request into the practice in good time. This is causing a significant amount of work for the practice.

Please ensure you allow 3 working days from the date of your request for your medication to be sent to your pharmacy and another 2 working days for the pharmacy to dispense this. If you put your request in after 1pm, this will not be picked up until the next working day and issued 3 working days after that. For repeat prescriptions you should be putting your request in no less than 7 working days before you run out to allow the practice and pharmacy to get this ready for you.

There are various ways you can request your prescription, you can email repeat@nhs.net, request via NHS app/ SystmOne online, using our online form or you can do this in person at the surgery, please see the prescription tab for more information. We do not take requests over the phone.

If you request through your pharmacy, this may not be getting to us. Please speak to your pharmacy to ensure this is requested in good time.

If you have run out and need an emergency supply of medication, you can complete the NHS 111 form and choose which pharmacy to send this to. This is usually turned around the same day. The form can be found HERE

Enhanced access appointments

Evening and weekend appointments are available.

We are able to offer evening and weekend appointments with a GP or nurse at another local GP surgery. These are for routine, non-urgent issues. You can book your appointment by calling the surgery on 01223 364116.

If you have an appointment booked with the service and no longer wish to attend or would like to re-arrange, please call 01223 658146 and leave a voicemail.

Excellent results for York Street Medical Practice in the NHS England GP Patient Survey 2025

Thank you all for taking part and supporting York Street Medical Practice. Please continue to feedback your experience of the services we deliver for you. To view the results please click HERE.