Welcome to York Street Medical Practice

PATIENT NOTICE

Industrial action is being taken by junior doctor union members of the BMA at the NHS Trusts & GP Practices in Cambridgeshire & Peterborough on the following dates:

 13 – 16 March 2023. This is for 72 hours, starting at 7am on 13 March.

York Street Practice will be affected by this on Tuesday 14 March 2023 only. The Practice apologises for any disruption to services this may cause on that day.

Visiting the Practice

We encourage you to continue to wear a face covering whilst in the building where possible, and especially if you are showing signs of a respiratory illness. If you have a routine appointment booked and are too unwell to attend or have tested positive for COVID, please cancel your appointment by calling the surgery number on 01223 364116.

Due to the recent Ebola outbreak, if you have travelled to Uganda in the last 3 weeks please do not enter the building, wait outside and call us on 01223 364116.

We have a limited number of face to face appointments to book in advance. These are to be used by patients that need to be seen by the GP. We are still booking the majority of our GP consultations by phone and you will then be invited for a face to face appointment if needed.

Face to face nurse appointments can be booked a week in advance.

We are following the national Infection Prevention Control (IPC) Guidance for all healthcare settings which will help to ensure the safety of our staff and patients at all times.

Thank you for your continued support

First Contact Practitioner (Physiotherapist)

Our FCP’s are physiotherapists with enhanced skills in the assessment and diagnosis of musculoskeletal injuries and conditions. These include;

• All soft tissue injuries, sprains, strains or sports injuries
• Arthritis
• Possible problems with muscles, ligaments, tendons or bone
• Spinal pain
• Spine-related pain in arms or legs, including nerve symptoms
• Changes to walking
• Post-orthopaedic surgery/fractures

During your appointment you can expect your FCP to assess you, diagnose what is happening, provide expert advice on how best to manage your condition, and refer you on to specialist services if necessary.

Please do not book in with our FCP’s for any of the following:

• Acutely unwell
• Child under 16 years old
• Medical management of rheumatoid conditions
• Women’s health, antenatal and postnatal problems
• House-bound patients
• Medication reviews for non-MSK conditions
• Medication reviews for non-MSK conditions
• Headaches
• Acute mental health crises

How can you book an appointment with your FCP?

Either call the surgery on 01223 364116 to book an appointment or if you have access to our online services click HERE

Please note you will need to be set up for our online services to use this, please call the surgery if you do not have access to this.

You can find out more about our FCP service provided by Primary Care Physio here; https://primarycarephysio.co.uk/

Sleepstation Service

Sleepstation is a clinically validated sleep improvement programme that can help you sleep better after just four sessions. Designed by experts and backed by science, the online sleep service is proven to combat even the most severe insomnia.

For more information on how to refer please click HERE

Shotgun Certificates

Due to a change in the requirements and the increased risk of liability for GPs, we are no longer able to accept requests for approval for shotgun certificates. For further information please click HERE

NHS Community Pharmacist Consultation Service (CPCS)

Did you know…?

We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.

If your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice. We think this is a good thing. Once you see how great your local pharmacist is – they are highly trained and skilled clinicians experienced in treating minor illnesses – we don’t think you’ll look back.

This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.

We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service.

Choosing the right option

GP appointments are only for illnesses and injuries that wont go away. For other problems you might need a different solution

Self-care – there are lots of things that you can do to take care of yourself

Pharmacy – your local pharmacist can provide a consultation area to speak privately so other people cant hear. They can tell you if you need to see your GP.

Colds – There is no cure for the common cold. Click here for information Common Cold

Minor illnesses -Our nurses deal with a wide range of minor illnesses. Click here for details

Where are my local pharmacies, dentists and opticians? Click HERE 

GP enhanced access

Evening and weekend appointments are available.

We are offering evening and weekend appointments with a GP or nurse as part of  our GP enhanced access.  These are for routine, non-urgent issues. You can book your appointment by calling the surgery on 01223 364116.

If you have an appointment booked with the service and no longer wish to attend or would like to re-arrange, please call 0330 0130 030. For further information please click HERE.

Excellent results for York Street Medical Practice in the NHS England GP Patient Survey 2022

Thank you all for taking part and supporting York Street Medical Practice. Please continue to feedback your experience of the services we deliver for you. To view the results please click HERE.